SMS Policy – UPP Global

UPP Global (or its affiliates’, collectively “UPP”) utilizes an SMS message service to communicate with consumers regarding its Services, including through UPP’s “Scan to Park” QR Codes which may be present at various UPP locations. UPP may from time to time provide you with updates regarding our Services, including parking durations, fees or payment, and other related messages or notices to ensure the performance and quality of UPP’s Services.

You may cancel the SMS service at any time. Just text "STOP" to the short code. Upon transmittal of the SMS message "STOP", you will receive an SMS message confirming you have been unsubscribed and you will no longer receive SMS messages from UPP. If you wish to re-subscribe, follow the initial sign-up instructions or scan the applicable QR Code and UPP will send SMS messages.

If you are experiencing issues with the SMS messaging program, please reply with the keyword HELP for more assistance. You may also directly reach UPP for help at: support@uppglobal.com or 207-747-4230

Carriers are not liable for delayed or undelivered messages.

Messaging and data rates may apply for messages sent to you from UPP and to UPP from you. Message frequency may vary. If you have any questions concerning your SMS or text plan or data plan, please contact your wireless provider directly.

If you have any additional questions regarding privacy, please refer to our Privacy Policy:

1. SMS Parking Notifications.By providing your phone number to opt-in to receive parking notifications via SMS, you consent to receiving a text message when your parking session is about to expire, and a text message after your parking session has ended. Messaging and data rates may apply. You may modify your notification preferences at any time via your personal mobile device account settings or by pressing STOP. You are also welcome to contact our customer care center by email at support@uppglobal.com. or by calling us at [INSERT PHONE NUMBER] for assistance. For more information on how UPP Global retains or utilizes your personal information, or if you have questions related to your privacy, please refer to our privacy policy:

2. Device and Network Access.You are responsible for obtaining the data network access necessary to use the services. Your mobile network's data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and any updates. We do not guarantee that the Services will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.

Updated 11/12/2024